![]() NOTE: Current statistics indicate that greater than 70% or more of all 911 calls made from wireless phones are accidentally dialed or are non-emergency in nature. Please stay on the line and your call will be answered by the first available call taker.” It is critical that children understand that if they hang up when they hear the recording and then redial, their call will go to the end of the waiting queue.Ĭhildren should be cautioned in the strongest terms against playing with wireless phones. One example of a recorded message is: “You have reached 911 emergency services. ![]() For younger children, presenters may want to demonstrate the sound of a busy signal and give examples of the recorded message they might hear. ![]() Presenters should explain to children what to do if this occurs. Due to the number of calls received from wireless telephones, 911 calls sometimes get a busy signal or a recorded message before the call is answered by a live operator. NOTE: Children should be advised to listen carefully to what happens after they dial. STAY ON THE PHONE UNTIL THE REAL OPERATOR ANSWERS. If you hear a recorded message, DO NOT HANG UP. If you receive a busy signal, hang up and call 911 again. LISTEN CAREFULLY: It is important to listen carefully, then speak loudly and clearly to the 911 dispatcher. Children should be made aware of special function keys or speed dial features and all steps involved in making a 911 call. It is strongly suggested that children be instructed to discuss with their parents how to dial 911 calls from the wireless telephone they own or use. ![]() ![]() NOTE: Wireless telephone handsets and procedures for making a call differ between models and manufactures. ![]()
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